Introduction

Welcome to Spiral Colour’s privacy policy.

SpiralColour respects your privacy and is committed to protecting your personal data.This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

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Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Spiral Colour collects and processes your personal data through your use of this website, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

‍Spiral Colour is the controller and responsible for your personal data

Contact details

‍Our full details are:

SpiralColour, The Ink Shack, Clowes Street, Macclesfield, Cheshire

SK118HX

+441625 435130

You have the right to make a complaint at any time to your supervisory authority –e.g. the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Spiral Colour would, however, appreciate the chance to deal with your concerns before you approach the relevant authority so please contact us in the first instance. Data.protection@theapsgroup.com or Contact us

Changes to the privacy notice and your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current.Please keep us informed if your personal data changes during your relationship with us.

Third-party links

‍This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

‍Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes; first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes; billing address, delivery address, email address and telephone numbers.
  • Financial Data includes; bank account and payment card details.
  • Transaction Data includes; details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes; internet protocol (IP)     address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes; your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes; information about how you use our website, products and services.
  • Marketing and Communications Data includes; your preferences in receiving marketing from us and our third parties and your communication preferences.

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We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
     
  • apply for our products or services;
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  • create an account on our website;
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  • subscribe to our service or publications;
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  • request marketing to be sent to you;
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  • enter a competition, promotion or survey; or
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  • give us feedback or contact us.
  • Automated technologies or interactions.  As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties:

  • Analytics providers such as Google based outside the EU;
  • Contact, Financial and Transaction Data from providers of technical, payment and     delivery services such as EPDQ based inside the EU.
  • Identity and Contact Data from publicly available sources such as Companies House     and the Electoral Register based inside the EU.

Do you share my Personal Data?

  • We may share your personal data with other companies in our group or contracted to our group for purpose of suppling product or services as supplied under contract. This includes subsidiaries and/or holding company and its subsidiaries.In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
  • We may sometimes contract with third parties to supply products and/or services to you on our behalf. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.
  • If any of your personal data is required by a third party, as described above we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third-party’s obligations under the law, as described above in Part 8.
  • If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 8.

How do we use your personal data?

‍We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party)     and it is not disproportionate to your interests and fundamental rights.
  • Where we need to comply with a legal or regulatory obligation.

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Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. However, where we do, you have the right to withdraw consent to marketing at any time by contacting us.

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